About Us

About Us

For our customers, the sections below set out the store and its service commitments. This guidance applies to burnsbees.shop. For help with this page, contact Support@burnsbees.shop.

How we handle service commitments
This service commitments section covers orders and visits through this website. We focus on clear service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. Product pages provide the applicable ingredients, sizes, options, and directions so customers can choose care products for their needs. Product-specific warnings and packaging directions should always be followed. This section applies specifically to burnsbees.shop. Questions about this section may be sent to Support@burnsbees.shop.

Store guidance on our store
This our store section covers orders and visits through this website. We operate an independent online store focused on offering a carefully selected range of Burt's Bees lip care, skincare, body care, and selected baby care products. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable. This section applies specifically to burnsbees.shop. Questions about this section may be sent to Support@burnsbees.shop.

Store guidance on questions and support
The following questions and support guidance applies to purchases from our store. Questions about our store or products are welcome at Support@burnsbees.shop or 854-859-6592. This section applies specifically to burnsbees.shop. Questions about this section may be sent to Support@burnsbees.shop.

Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burnsbees.shop
Phone: 854-859-6592
Physical address: 430 Blanchard Rd, North Augusta, South Carolina, 29841, United States